Welcome to our FAQ page. Frequently asked questions about anything from delivery and payment, to who we are.
Is the packaging discreet?
Yes of course! No-one will know what is inside your parcel. We’ve been shipping sex toys for 18 years, and don’t use Jiffy Bags where you can feel through the product package. You’ll be safe.
My order hasn’t arrived
If your order hasn’t arrived, we will track it with the carrier.
We use various carriers depending on the parcel size, weight and location but should be able to track them down very quickly for you.
How do I know if lingerie will fit?
Many of our items are one-size.
This means they are made with 4-way stretch fabrics that fit tight to the body, hugging and showing off your figure.
We also sell Queen size which is a bigger one-size for curvier women.
If you are unsure, contact us and we will take a look at the garment for you based on your size.
How do I return something?
Changed your mind? If it’s unused and unopened, we’ll happily exchange it for you. Bring it back to the shop, or contact us to get a returns code and we will sort out the rest.
Do you sell DVDs?
No. We don’t sell DVDs or adult magazines here. There are several licenced sex shops in Cardiff where you can find them though.
We are more of an experience shop. To enhance sex. We’re a sexy shop.
What are your opening times?
Find them here.
How do I find your shop?
Please click on the Google Map on our contact page, and follow the directions.
Good old Google can navigate you to our door.
How quickly do you ship?
Providing your order is received by 4pm we will send it out that day.
If your order is received during the evening it will be sent out the next working day.
Subject to stock availability. If something is out of stock we will get in touch immediately.